SHIPPING & RETURNS

Shipping Policy

Our shipments will be processed as soon as possible once the order is placed. Delivery time is between 3 and 5 business days.

Policy of exchanges and returns

We ship carefully so that your order arrives in good condition. In case of receiving the package in bad condition:

  1. Send us an e-mail to contact@wu-kokoro.com with the information

  2. Attach a photo of the product status

  3. We will take care of sending you another package at no additional cost

Shipping costs

Shipping costs are variable depending on the size of the package and the delivery area of the order. At the time of making the purchase and indicating the address, the amount will appear automatically.